MoodilyActivation
New users don't reach the first moment of value because the next step isn't obvious.
Customer Education Studio
Turn product knowledge into learning your customers actually use.
We plan, script, record and edit the tutorials, guides and onboarding that help customers understand what you offer — and we keep them accurate when your product changes.
The adoption gap
Sign-ups aren't the finish line
Onboarding
Documentation exists, but few people watch a long webinar to learn one feature.
Adoption
Customers use a fraction of what they pay for, and support answers the same questions again and again.
What we make
Formats chosen for the job
Software walkthroughs & tutorials
Task-based videos: one job, start to finish, in a few minutes.
Onboarding videos
The first-week path, in the order a new customer needs it.
Quick-start guides & knowledge assets
Printable, skimmable PDFs and help-centre articles.
Slide decks & course modules
For training programmes, partner enablement or certifications.
Short instructional clips
One tutorial cut into short clips for in-app tips and social.
Localised learning assets
Adapted examples and language for a specific audience, scoped per project.
Planning a tutorial
Every tutorial starts as a storyboard
Concept demo — not client work
A tutorial storyboard for a software product
Software · onboarding tutorial (fictional app)
What it shows
- Each step highlights the control to click
- Narration, captions and chapters planned up front
- Short clips can be cut from the same recording
How we produce
AI-assisted. Human-reviewed. Checked against the product.
- 1
Map the moments
Where customers get stuck, from your support questions and team.
- 2
Draft the scripts
AI speeds up the first draft; a person writes the final version.
- 3
Check on screen
Each step is checked in a test or sandbox account before recording.
- 4
You approve
Nothing is recorded or published without your sign-off.
Services
Start small, then build a library
Customer Education Studio
From USD 499
Tutorials, onboarding videos, quick-start guides and knowledge assets that help customers understand and use what you offer.
Typical timeline: Confirmed in your written scope
Customer Education Pack
USD 900
A small, complete set of learning assets for one product area or onboarding step.
Typical timeline: 10–15 working days after access and review times are agreed
Digital Care
From USD 499 / month
Ongoing upkeep of your profiles, pages and customer-education assets within a defined monthly scope.
Typical timeline: Monthly, starting from onboarding
Proof
Tutorial work
- PAID SOFTWARE REVIEW A software company paid for an honest, disclosed review. Not a commissioned onboarding tutorial.
- MOODILY PROJECT Built and published by Moodily or its founder — real work, not a paid client engagement.
Client work appears here only with the client's written permission. Where a business result wasn't measured, we say so.
Teleprompter.com app review
Paid software review — screen demonstration, narration and editing
- Problem
- A software company wanted its app shown in real use to a creator audience.
- What was built
- A disclosed, paid review of the Teleprompter.com app: screen demonstration, voice narration and editing, published on the AI with Saurabh Kr channel.
- Tools
- Screen recording, narration, video editing
- Verification
- Published on YouTube as a paid review.
- Outcome
- Delivery documented; commercial outcome not measured.
NotebookLM walkthrough — one book, five study tools
Software walkthrough + short cut-downs
- Problem
- New users of a capable tool don't know which features matter for their task.
- What was built
- A step-by-step walkthrough of five NotebookLM study tools applied to one source, then cut into short clips.
- Tools
- NotebookLM, screen recording, AI-assisted script draft, human editing
- Outcome
- Delivery documented; commercial outcome not measured.
"I tested 5 new AI tools so you don't have to"
Product tutorial
- Problem
- People waste time trying tools that don't fit their work.
- What was built
- A hands-on test of five new AI tools, with chapters and English subtitles.
- Tools
- Screen recording
- Outcome
- Delivery documented; commercial outcome not measured.
Frequently Asked Questions
Do you need access to our product?
A test or sandbox account is ideal. We don't need production customer data, and we avoid showing real customer information on screen.
Who checks that tutorials are accurate?
We check each step against the product before recording, and your subject-matter expert approves scripts at an agreed checkpoint. Nothing is published without your approval.
Can you update tutorials when the product changes?
Yes, as a small follow-up project or within a Digital Care plan with a defined monthly scope.
Can you show our work in your portfolio?
Only with your written permission. Some deliverables can't be shared because of ownership or confidentiality, and that's fine.
Tell us where your customers get stuck.
We'll reply with a suggested scope and whether a first tutorial or a pack makes more sense.
Not sure where to start? A Digital Journey Audit reviews your current path from search to enquiry.