Digital Journey Audit

Know what to fix first.

A detailed review of the path from first search to enquiry, booking and follow-up — with screenshots, a ranked list of what's costing you customers, and a 30-day plan you can carry out with or without us.

Request an audit

What you get

Digital Journey Audit

For: Any business that wants to know what to fix first

USD 199

A prioritised review of how customers find, trust, contact and learn from your business, with a 30-day action plan you can carry out with or without us.

Typical timeline
3–5 working days after payment and the requested information
Revisions
Not applicable (one follow-up Q&A round included)

Included

  • Review of your website, business profiles, social presence, contact path and follow-up
  • Journey map from search to enquiry, booking or purchase
  • Ranked list of friction points, with screenshots
  • Context from up to 3 comparable businesses you name
  • Written 30-day action plan, marked do-it-yourself or Moodily can help
  • One follow-up round of questions by email

Not included

  • Implementation (quoted separately)
  • Advertising account audits
  • Legal, medical or financial advice

Request this serviceMore about Digital Journey Audit →

How it works

  1. 1

    Request

    Send the request form with your links and goal.

  2. 2

    Confirm

    We confirm the audit is a fit and send an invoice.

  3. 3

    Review

    We review your journey and comparable businesses.

  4. 4

    Plan

    You receive the written plan and one round of questions.

The payment method for your project is confirmed in writing with your scope or invoice.

Work starts once the agreed payment is confirmed. We never ask for card or bank details by email, chat or message.

Ready to see your journey clearly?

Describe your business and what you need. You'll get questions or a written scope back, usually within 24 hours on working days.

Discuss your projectView work

Not sure where to start? A Digital Journey Audit reviews your current path from search to enquiry.