MoodilyPolicies
Payment information
Last updated: 2 October 2026
Currency
Prices are in US dollars unless stated otherwise. Your proposal or invoice states the currency you pay in.
When you pay
- Fixed-price services: we confirm the scope in writing, then send an invoice. Work starts once payment is confirmed.
- Custom projects: after you approve the written scope and quote, a deposit starts the work and the balance is due before final handover. The exact split is in your proposal.
- Digital Care: billed monthly in advance for the agreed monthly scope.
There is no anonymous checkout for project work: every project payment relates to a scope you've approved.
Payment methods
The payment method for your project is confirmed in writing with your scope or invoice.
Work starts once the agreed payment is confirmed. We never ask for card or bank details by email, chat or message.
Invoices and confirmation
Each invoice references your project. We confirm receipt of payment in writing before work starts.
Security
We never ask for card numbers, bank passwords or one-time codes by email, chat or message. If you receive a request like that claiming to be from Moodily, don't respond — email us to check.
Third-party costs
Advertising spend, software subscriptions, domains, hosting and other third-party costs are separate unless specifically included, and advertising spend is paid directly by you to the advertising platform.
Questions about payment or scope?
Ask before you commit. We reply with a written scope and payment schedule, usually within 24 hours on working days.
Not sure where to start? A Digital Journey Audit reviews your current path from search to enquiry.